Frequently Asked Questions

PARKING:
Parking is available at Waterside Plaza Garage @ The Waterside Tower, approx 1/2 block North of SkyPort Marina along the FDR Dr. Service Rd. 212-532-9268 or @ IMPARK, at the end of East 23rd on the North side of the Gulf Station (and on the South side of SkyPort Marina) 212-686-4546. You can also try for street Parking on East 23rd between 1st Ave & FDR Service Rd. 
* Please note that these are outside companies and are not affiliated with this website or the vessels.

Does the Cruise sail Rain or Shine?:
Yes, Our events cruise 'rain or shine'. In the rare event that Coast Guard prohibits cruising because of extremely severe weather, we will contact guests via email to make arrangements for an alternate cruise date. Normally this is not the case & events will sail as again this is only in cases of extremely severe weather such as hurricanes, where the Coast Guard prohibits cruising for all vessels within New York City. 

BOARDING TIME? RETURN TIME?:
We will begin checking in guests at 11:00pm at the gate by redeeming their e-tickets and providing them with their boarding passes. The line will begin boarding onto the yacht at approximately 11:45pm and returns approximately at 4:00am. Times are subject to change based on the Coast Guard & Management's discretion for all vessels boarding/disembarking at the marina, however we ask that guests arrive no later than 11:45pm so they will not miss the cruise. Guests that arrive late and miss the event will not receive a refund.

BOARDING LINE: Do Guests with Tickets or with Birthdays Wait on Line?:
Please advise that there is one line for all guests. As a large percent of our guests are attending for a Birthday, Bachelorette Party, or College Graduation, please advise that all guests must wait on the same line. There is NO prompt entrance for any guests who are attending for one of these previously menitoned package events. Your e-tickets will tell you which boat you are boarding, but if you need assistance finding the correct line, ask security or the door staff. Please know which vessel you are boarding (ex Harbor Lights Yacht).

How do I reserve a birthday package?:
Visit the Birthday Page of this website and complete the form. A representative will be in contact with you via email normally within 24 hours of completing the form. We ask that you complete the entire form so that we can provide the best service for your birthday celebration.

What happens if there is more than one birthday person? :
There is only 1 free admission ticket for one birthday person per package. Package #3 allows for one additional free ticket which can be used for a guest or an additional birthday person. We can create the webpage to feature more than 1 birthday person's name & we can add additional birthday names to the cake, however the free admission only applies to one birthday person & within Package #3 an additional guest. As for the free drink ticket for the birthday person offered in Packages #2 & #3, that would normally go to one birthday person but this is negotiable depending on how many birthday people you have within your request & which package you receive.

PARKING:
This is primarily a Dance Cruise, so Reserved Tables DO NOT have seating for entire party at one time, but everyone in your group will have access to your tables all night. There are normally 4 chairs per table, depending on the level for which you are seated. Tables are reserved for birthdays and may feature the cake as well as reserved signs with the birthday person's name on the tables upon arrival. Any of your birthday guests may sit at your tables, however not every guest will be able to sit at one time. The tables are offered for the birthday cake and to allow you to have some seating for guests to take breaks and sit down. The amount of tables you receive depends on the package level you reach. We only guarantee up to 3 tables (if you reach package #3) but we only provide 1 table on the Latin Levels. We do not provide more than 3 tables even if you go over the minimum amount of guests within Package #3. Tables with larger packages such as Package #2 & Package #3 are generally pushed together with seating around the 2 or 3 combined tables, on the English Music Level. This allows your guests that want to sit the opportunity to sit together at the main table with your birthday cake and also allows more room for dancing.

When do I receive my cake? When do I receive my free drink ticket?:
Cakes will be placed on your table along with candles, forks, a plastic cutting knife, & plates, before boarding so when you and your guests board the boat, the cake and supplies will already be on the table. The birthday name will be on the cake and on reserved signs on the table, which will allow your guests to know where your table is located, if they are not already informed of ahead of time. The drink ticket will be provided by a representative after we have set sail. The representative will come to your table area or locate the birthday person within the event to provide them with their free drink ticket (pending they reach either Package #2 or #3 which feature the free drink ticket).

What are the age requirements for the Midnight Cruises?:
STRICT 21 & OLDER! Everyone, including guests that already have their physical boarding passes, must show a valid Photo ID (that includes your date of birth). Please advise that there are no exceptions for guests under 21 & no exceptions for guests that are over 21 but do not have an ID with them. If you do not have a valid photo ID that proves that you are 21+, you will be denied entrance and will not receive a refund. DO NOT FORGET YOUR VALID PHOTO ID!!

What type of MUSIC is played?:
TOP 40, EDM, MAINSTREAM, & LATIN.... IF YOU ARE LOOKING FOR A CRUISE THAT IS PREDOMINANTLY REGGAE/HIP-HOP/R&B - THIS IS NOT THE CRUISE FOR YOU! We have skilled, professional DJs at our events that spin a mix of Mainstream, EDM, Top 40, & Latin. We do NOT allow guests to provide song lists to the DJs as they already have a vast variety of music to spin within the genres of music we designate for our events, as previously mentioned. Please do not overwhelm the DJs with requests as again they are professionals with a vast assortment of songs already & they will play top dance hits in the previously mentioned genres throughout the evening. The DJs will also already have a list of all birthday and additional VIP shout outs and will shout those names out on the mic throughout the evening.

Drink Prices? Cash Bar? Bottle Service/Sales?:
CASH BAR FOR DRINKS ONLY, NO BOTTLE SALES! There is NO bottle service on our open-to-the-public Midnight Cruise events. Bottles are NOT sold on our open-to-the-public midnight cruises. We have 2 bars to purchase drinks only, via cash. There are no credit cards accepted at the bar. Although there is an ATM on board, We strongly advise guests to bring cash with them. Average drinks are around $6-$8 unless they have a premium liquor (example Grey Goose, Hennessy, etc), in which case they may be around $9-$12. These prices are just an estimate and are subject to change.

Are tickets refundable?:
NO.....ALL TICKETS ARE NON-REFUNDABLE. All sales are final, NO REFUNDS. All tickets purchased for a special event within an official cruise event, (for example, tickets purchased in relation to a birthday, bachelorette party, graduation, etc.), for which the guest of honor or organizer chooses to cancel or reschedule, are also non-refundable. Our events cruise rain or shine. In the rare event that Coast Guard prohibits cruising because of extremely severe weather, we will contact guests via email to make alternative arrangements for a future cruise date. Normally this is not the case and the events will sail as again this is only in cases of extremely severe weather such as hurricanes, where the Coast Guard prohibits cruising for all vessels within New York City. If a tickets is issued complimentary, ticket shall not be exchangeable. Please refer to our Ticket Policy for complete details & additional information in regards to non-refundable tickets and policies.